Payment Policy

Payment Methods

At Averale, we highly value your safety and convenience. We offer a variety of payment methods that are easy to use and secure:

Credit/Debit Card

Secure and Convenient Payments
We accept all major credit and debit cards, including Visa, MasterCard, American Express and Maestro. This payment method is safe, convenient, and widely used worldwide. Here’s how to complete your transaction using a credit or debit card:

  1. Choose “Credit/Debit Card” as your payment method at checkout.
  2. Enter your card details, including the card number, expiration date, and CVV.
  3. Complete the billing information as requested.
  4. Confirm your payment, and you will be redirected to a confirmation page on our site.
  5. A confirmation email of your purchase will be sent to you.

Apple Pay & Google Pay

Mobile Payment Options
For customers using Apple or Google devices, we offer Apple Pay and Google Pay for seamless, contactless payments. Both options are secure and allow for a quick checkout experience:

  1. Choose “Apple Pay” or “Google Pay” at checkout.
  2. Authenticate the payment using Face ID, Touch ID, or your device password.
  3. Confirm your shipping and billing information.
  4. Once the payment is successful, you'll be redirected back to our site with an order confirmation.

Shop Pay

Fast and Secure Checkout
Shop Pay offers an accelerated checkout process that is both fast and secure:

  1. Select “Shop Pay” at checkout.
  2. Log in to your Shop Pay account.
  3. Complete the transaction, and you will be redirected to a confirmation page.

PayPal

What is PayPal?
PayPal is a globally recognized online payment service that enables secure and fast transactions. With a PayPal account, you can easily transfer money, shop online, and receive payments without sharing your financial information.

How does it work?

To pay with PayPal, select 'PayPal' as your payment method at checkout. You’ll be redirected to the PayPal website, where you can log into your account or create a new one. After logging in, confirm the payment and you’ll be redirected back to our website to complete the purchase.

Benefits

  • Easy and fast payments
  • No need to share financial details
  • Comprehensive buyer and fraud protection

Currency:

All transactions are processed in British Pounds (GBP).

All prices displayed on our website are shown in British Pounds (GBP) and include applicable taxes where required by law.

Security and Protection

Payments are processed through secure, industry-standard payment providers. Payment information is encrypted during transmission and handled in accordance with applicable security standards. We do not store full payment details.

For more details about refunds or payment disputes, please review our Refund Policy.


Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to us at support@averale.com 

Contact Information

Business Name: Averale
Registered in: The Netherlands
Registration Number: 96976640
VAT Number: NL005241228B24

Registered Business Address:
Breenberghstraat 11
7412 JT Deventer
The Netherlands

Customer Support Email: support@averale.com
Customer Support Phone: +31 6 58015674

Customer Service Hours:
Monday – Friday: 09:00 – 17:00 (GMT/BST, London time)

We aim to respond to all emails within 24 business hours.
Messages sent during weekends will be answered on the next business day.